Jerry Angrave founded Empathyce in 2012 because he wanted to focus on something he’d found a real passion for in the corporate world — customer experience.
He now have the privilege of working with Boards, leadership teams and managers to help create experiences that their customers want to repeat, share and pay more for. He's a Certified Customer Experience Professional (CCXP) and for years have been recognised as an established coach for the accreditation
He have been lucky to work with many forward-thinking people around the world in sectors that include aviation and travel, SaaS companies, utilities, pharmaceuticals and industrial manufacturers. Before setting up Empathyce he had senior CX roles working across the brands of Lloyds Banking Group and lived in New Zealand for five years.