Ruth L. Willams' varied career has spanned a number of business sectors, from publishing and marketing communications to research and management consulting. She has directed multiclient studies in a range of emerging areas, including knowledge management, on-line communities, next-generation leadership and collaboration with such leading organizations as Motorola, Shell Oil, Anheuser-Busch, Kaiser-Permanente, Ford Motor Company and Sun Microsystems. Ruth was formerly Research Director of Arthur Andersen's Next Generation Research Group. She recently joined PricewaterhouseCooper's Intellectual Asset Management Practice. She resides in Chicago, Illinois.