Simon Derry is a professional and experienced consultant, trainer and project manager. Having left the Army in 1993, after 5 yeras, Simon has held management positions in the NHS, in both Acute and Community Trusts, and became the Customer Service Manager for Psion Ltd, at the time, the leading handheld computing company in the world. Within the IT sector Simon has experience of Customer Services and Technical Support helpdesk operations.
In 1998 Simon joined a US-based management consultancy and training firm. His remit was the design, development and implementation of projects in the Customer Service practice which focused upon improving the customer service experience in call centre and support desk operations. This involved improving performance in clients such as Dell, Sun Microsystems, Siebel, Cisco and other IT and Telecoms clients.
He is also a director of Project Leaders International (PLI) Ltd. Current clients include major international food and beverage companies. He is married to Jill and has two young children, and lives near Marlow, Buckinghamshire.
He is Prince 2 qualified and holds an MBA from Henley Business School and is a graduate from Swansea University.
Fast Track to Success: Project Management: Everything You Need to Accelerate Your Career