Publisher: Jossey-Bass, 1981, 215 pages
At last, a practical and useful consulting guidebook with a focus on specific consultant behavior. This is a "how-to-do-it" book, according to author Peter Block, that "tells you what to do and what to say in different consulting situations."
While other books on consulting outline theories for understanding organizations or for understanding different types of interventions, Flawless Consulting actually describes and demonstrates ways of behaving with clients. Block uses illustrative examples, case studies and exercises, and commentary on pitfalls to demonstrate the concepts of consultant integrity and interpersonal dynamics. He even offers sample client-consultant dialogue and other useful information for real-life application
Based on the author's many years of both internal and external consulting experience, this book s a step-by-step guide for developing the necessary skills for "flawless" consulting.
A good book for every consultant to have read.
This book is something so unusual as it is useful from the start (i.e., before you have read all of it) and continues to be useful as you start-up your consultancy. It doesn't give you all the answers (not does it claim to) and for the more advanced concepts, you need to look elsewhere, but that doesn't diminish the value of this book.
Read it, and you'll understand why it is a classic. Recommended