How to Build Habit-Forming Prodtcs

Nir Eyal, Ryan Hoover

Publisher: Portfolio, 2014, 242 pages

ISBN: 978-0-241-18483-7

Keywords: Product Management

Last modified: May 3, 2019, 8:22 p.m.

How do successful companies create products people can't put down?

Why do some products capture widespread attention while others flop? What makes us engage with certain products out of sheer habit? Is there a pattern underlying how technologies hook us?

Nir Eyal answers these questions (and many more) by explaining the Hook Model — a four-step process embedded into the products of many successful companies to subtly encourage customer behavior. Through consecutive "hook cycles," these products bring users back again and again without depending on costly advertising or aggressive messaging.

Hooked is based on Eyal's years of research, consulting, and practical experience. He wrote the book he wished had been available to him as a start-up founder — not abstract theory, but a how-to guide for building better products. Hooked is written for product managers, designers, marketers, start-up founders, and anyone who seeks to understand how products influence our behavior.

Eyal provides readers with practical insights to create user habits that stick; actionable steps for building products people love; and riveting examples from the iPhone to Twitter, Pinterest and the Bible App,

  1. The Habit Zone
  2. Trigger
  3. Action
  4. Variable Reward
  5. Investment
  6. What Are You Going to Do with This?
  7. Case Study: The Bible App
  8. Habit-Testing and Where to Look for Habit-Forming Opportunities