Key Management Solutions

Information is being replaced with knowledge; human resources with human resourcefulness. Together they bring the dawning of an age of wisdom, but business wisdom will only exist where tools are available to put knowledge to work.

Key Management Solutions is an enabling book. It enables the busy executive, director or manager in any discipline to 'make it happen' without having to rely on external consultancy support.

For each solution there is a short introduction which emphasizes the importance of the contribution to the organization's ability to meet the primary objectives of the business.

• Is your business ready for the Knowledge Age?

1. Models of good practice
   • A model model
   • Why model?
   • Definition of a model
   • Learning from others
   • The common language of models
2. Strategic and operational planning
   • The model for strategic planning
   • Use of the model for strategic planning
   • The RAISE model
   • Potential problem identification
   • Communication strategy
3. Business is about people
   • How not to treat people
   • The role of people management
   • Job performance management
   • A model of motivation
   • Job purpose as a management tool
4. Business project teams and team building
   • In-built reactions to team work
   • Team building in action
   • Empowerment
   • Decision by consensus
   • How teams are made
   • The power of winning
5. Leadership in a rapidly changing world
   • Leadership ideals
   • Leadership in action
   • Leadership and creativity
   • The leadership models
   • Delegation of work
   • Learning from the experts
   • The motivation to lead
   • Summary
6. Problem solving and decision making
   • Using creativity
   • Approaches to problem solving
   • Creative problem solving using Synectics
   • Rational process using the KT model
   • Summary
7. Finance management
   • Financial tools
   • Definitions
   • Some important financial ratios
   • Financial management models
8. Marketing and management
   • Marketing is everybody's business
   • What is marketing?
   • Pricing strategy
   • To market with a plan
   • Marketing models
   • Product life cycle
   • Training strategy to avoid decline
   • Advertising
   • The media
   • Principles for evaluation your advertisements
   • Summary of market planning methods
9. Sales and sales management
   • Towards a new excellence in sales techniques
   • The sales function management models
   • Sales skills for a new business age
   • The psychology of buyer motivation
   • Selling to the ideal client
10. Culture change in the postindustrial world
    • Degenerate policies and the risks
    • The need for change
    • What is culture?
    • Creating a cultural change
    • The future
11. Training and development
    • Training is a serious business
    • The training and development program
    • Management as trainees
    • A training model that really works

In reality an attempt to show what you learn on an MBA course. Or rather a poor mans MBA-primer.

Anyway, it is not useless, but it is nothing to get excited about.