Managing Successful Programmes ^{4th Ed.}

Whether you work in the public or the private sector, a small organization or a global enterprise, you cannot avoid the continual pressure of change. Globalization of markets and services, developing technology, increasing customer demands, regulatory requirements and more effective working practices all drive transformation that needs to be managed.

It is widely acknowledged that good programme management is essential to delivering effective and successful change. This latest edition of Managing Successful Programmes (MSP^®) builds upon the knowledge of experts, drawing upon actual experiences from a variety of sectors in different countries to help you achieve real benefits for your organization.

This proven approach to management is an essential reference guide for all leaders, managers, business change managers and programme office staff who are involved in the delivery of transformational change.

• Part 1: Introduction and Programme Management Principles
1. Introduction
1. Purpose of this guide
2. What is a programme?
3. What is programme management?
4. Why use programme management?
5. The programme management environment
6. Types of programme
7. Programme impact
8. When to use MSP
9. Best Management Practice guidance
10. Some MSP terminology
11. How to use this guide
    
2. Programme management principles
1. Introduction
2. The principles
   
• Part 2: The Governance Themes
3. Governance themes overview
1. Explanation of the themes in this guide
2. Integrating programme management into the organization control framework
3. Programme management strategies and plans
4. Illustration of the relationship between the governance themes and transformational flow
5. The key roles
   
4. Programme organization
1. Introduction
2. Programme organization characteristics
3. Programme leadership
4. Programme structure
5. Sponsoring group
6. Senior responsible owner
7. Programme board
8. Programme manager
9. Business change manager
10. Business change team
11. Programme office
12. Program assurance
13. Additional governance roles
    
14. Implementing and managing the programme organization
15. Programme organization within the transformational flow
    
16. The key roles
    
5. Vision
1. Introduction
2. Characteristics of a good vision statement
3. Developing and maintaining the vision statement
4. Vision within the transformational flow
   
5. The key roles
   
6. Leadership and stakeholder engagement
1. Introduction
2. Nature of stakeholder engagement and the role of leadership
3. Leadership
4. Business change management
5. Communications with the projects and other programmes
6. Steps involved in stakeholder engagement
7. Leadership and stakeholder engagement within the transformational flow
   
8. The key roles
   
7. Benefits management
1. Introduction
2. Alignment of benefits with corporate objectives
3. Benefits categorization
4. Benefits management cycle
5. Optimize and look for other benefits
6. Benefits management within the transformational flow
   
7. The key roles
   
8. Blueprint design and delivery
1. Introduction
2. Blueprint design
3. Designing the blueprint delivery
4. Blueprint design and delivery within the transformational flow
   
5. The key roles
   
9. Planning and control
1. Introduction
2. Programme plan
3. Programme control
4. Planning and control within the transformational flow
   
5. The key roles
   
10. The business case
1. Introduction
2. Genesis of a programme business case
3. Contents of the business case
4. Reviewing the business case
5. Managing the business case
6. Business case within the transformational flow
   
7. The key roles
   
11. Risk and issue management
1. Introduction
2. Managing risks in a programme
3. Risk management framework
4. Managing issues in a programme
5. Issue management framework
6. Change control
7. Configuration management
8. Risk and issue management within the transformational flow
9. The key roles
   
12. Quality and assurance management
1. Introduction
2. Quality in a programme
3. Assurance management in a programme
4. Quality and assurance management within transformational flow
   
5. The key roles
   
• Part 3: The Transformational Flow
13. Transformational flow overview
1. Introduction
2. Collaboration with themes and principles
3. Structure of the transformational flow chapters
   
14. Identifying a programme
1. Introduction
2. Sponsoring the programme
3. Confirm the programme mandate
4. Appoint the SRO and programme board
5. Produce the programme brief
6. Develop the programme preparation plan
7. Independent review
8. Approval to proceed
   
9. Responsibilities
15. Defining a programme
1. Introduction
2. Establish the infrastructure for Defining a Programme
3. Establish the team to define the programme
4. Identify and analyse the stakeholders
5. Refine the vision statement
6. Develop the blueprint
7. Develop the benefit profiles
8. Model the benefits and refine the profiles
9. Validate the benefits
10. Design the projects dossier
11. Identify tranches
12. Design the programme organization
13. Develop the governance arrangements
14. Develop the programme plan
15. Develop and confirm programme business case
16. Consolidate the programme definition
17. Prepapre for first tranche
18. Approval to proceed
    
19. Responsibilities
16. Managing the Tranches
1. Introduction
2. Establish the tranche
3. Direct work
4. Manage risk and issues
5. Control and delivery of communications
6. Undertake audits and assurance reviews
7. Maintain alignment between programme blueprint and business strategic objectives
8. Maintain information and asset integrity
9. Manage people and other resources
10. Procurements and contracts
11. Monitor, report and control
12. Transition and stable operations
13. Prepare for next tranche
    
14. End-of-tranche review and close
15. Responsibilities
17. Delivering the Capability
1. Introduction
2. Start projects
3. Engage stakeholders
4. Align projects with benefits realization
5. Align projects with programme objectives
6. Governance: manage and control delivery
7. Close projects
8. Responsibilities
   
18. Realizing the Benefits
1. Introduction
2. Manage pre-transition
3. Manage transition
4. Manage post-transition
5. Responsibilities
   
19. Closing a Programme
1. Introduction
2. Confirm ongoing support is in place
3. Confirm programme closure
4. Notify programme is about to close
5. Review programme
6. Update and finalize programme information
7. Provide feedback to corporate governance
8. Disband programme organization and supporting functions
9. Responsibilities
• Part 4: Appendices, Further Information and Glossary
1. Programme information
1. Introduction
2. Working with programme information
3. Programme information evolution
4. Description of documents
5. Programme information responsibilities
   
2. Adopting MSP
1. Introduction
2. Is MSP the correct framework for the change?
3. Business alignment
4. Governance integration
5. Embedding MSP
6. Assessment using P3M3
   
3. Programme Office
1. What is a programme office?
2. How a programme office provides services
3. Programme office structures
4. Tools for the programme office
5. Programme office roles and responsibilities
   
4. Health Checks
1. Health check process
2. Health check framework
   
• Further information
• Glossary
  

The best book on Program Management anywhere!

It seems pretty boring (reminds you of the PgMP), but is crystal clear on what it says, and what it represents! Loaded with experience and best practices.

Mandatory reading for anyone in Program Management.