PgMP: Program Management Professional Exam

The leading test prep book on the market for the new PgMP certification exam

Take charge of your career with a new certification that proves that you can lead the management of multiple projects in the workplace. This comprehensive book prepares you for the all-new Program Management Professional (PgMP) certification exam developed by the Project Management Institute (PMI), the same organization that administers the popular Project Management Professional (PMP) exam. Inside this practical test prep guide, you'll find key concepts and terms, case studies, review questions, and much more, including:

• Full coverage of all exam objectives in a systematic approach, so you can be confident you're getting the instruction you need for the exam
• Practical hands-on exercises to reinforce critical skills
• Real-world scenarios that put what you've learned in the context of actual job roles
• Challenging review questions in each chapter to prepare you for exam day
• Exam Essentials, a key feature in each chapter that identifies critical areas you must become proficient in before taking the exam
• A handy tear card that maps every official exam objective to the corresponding chapter in the book, so you can track your exam prep objective by objective

• Chapter 1 Project, Portfolio, and Program: Mind the Gap
• Basic Concepts and Definitions
• Basic Definitions
• The Triplet Relationship: Project, Program, and Portfolio
  
• Introducing Project Management
• What Is a Project?
• Distinguishing Projects from Operations
• Progressive Elaboration
• Processes
• Understanding the Project Life Cycle
  
• Understanding Project Management Knowledge Areas
• Introducing Project Stakeholders
• Identifying Project Stakeholders
• The Project Manager: A Special Stakeholder
  
• Influences of Organizational Structures on Projects
• Functional Organization
• Projectized Organization
• Matrix Organization
  
• Influences of Organizational Culture and Structure on Programs
• Influences of Organizational Culture
• Influences of Organizational Structure
  
• Matrix Management
• Advantages of Matrix Management
• Disadvantages of Matrix Management
• Matrix Management in a Program
  
• Advanced Concepts
• Probability
• Project Team and Project Management Team
• Baseline
  
• Summary
• Key Terms and Definitions
• Review Questions
• Answers to Review Questions
• Chapter 2 The Program Management Framework
• The Big Picture of Program Management
• The Exam Roadmap
• Understanding Program Management Framework
  
• Basic Program Concepts
• Understanding Programs
• Understanding Program Management
• Comparing Project Management and Program Management
• Comparing Program Management and Portfolio Management
• Understanding Program Management Themes
• Program Benefits Management
• Program Stakeholder Management
• Program Governance
  
• Understanding the Program Life Cycle
• Program Phases
  
• Understanding Metrics
• The Metrics System
• Examples of Metrics
• Key Performance Indicators
  
• Summary
• Exam Essentials
• Key Terms and Definitions
• Review Questions
• Answers to Review Questions
• Chapter 3 Initiating a Program
• The Big Picture of Initiating a Program
• The Exam Roadmap
• Program Initiation Process
  
• Understanding the Grand Origin of Programs
• Performing Pre-Program Setup
• The Selection Process
• Developing High-Level Program Milestones
• Performing the Gap Analysis
• Conducting Kickoff Meetings
• Information-Gathering Techniques
  
• The Initiate Program Process
• Input to Initiating a Program
• Tools and Techniques for Initiating a Program
• Output of Initiating a Program
• Obtaining the Program Approval
  
• Establishing the Project Management Framework
• Authorizing Projects
• Initiating the Team
• Understanding Project Selection
• Benefit Measurement Methods
• Constrained Optimization Methods
• Expert Judgement
  
• Common Process Component Items
• Common Input Items
• Common Tools and Techniques
• Common Output Items
  
• Summary
• Exam Essentials
• Key Terms and Definitions
• Review Questions
• Answers to Review Questions
• Chapter 4 Planning the Program
• The Big Picture of Planning the Program
• The Exam Roadmap
• Program Planning Processes
  
• Performing Program Setup
• Main Tasks of Program Setup
• Results of Program Setup
• Understanding Program Planning
  
• Developing Integration Plans for the Program
• Developing the Program Management Plan
• Developing the Interface Management Plan
• Developing a Resource Management Plan
• Developing a Transition Plan
• Defining the Program Scope
• Input to Defining Scope
  
• Tools and Techniques for Defining the Scope
  
• Output of Defining the Scope
  
• Creating the Program Work Breakdown Structure (PWBS)
• Input to Creating the PWBS
• Output from Creating the PWBS
  
• Tools and Techniques for Creating a PWBS
• Linking PWBS to WBS
  
• Before and After the PWBS
• Summary
• Exam Essentials
• Key Terms and Definitions
• Review Questions
• Answers to Review Questions
• Chapter 5 Planning the Program Schedule and Resources
• The Big Picture of Schedule and Resource Planning
• The Exam Roadmap
• Understanding the Program Schedule and Resources
• Developing the Program Schedule
• Input to Developing a Program Schedule
• Tools and Techniques for Developing a Program Schedule
• Output of Developing a Program Schedule
• Information from Project Schedules
• Dependency Determination
• Schedule Network Analysis
  
• Planning the Program Cost
• Input to Cost Estimating and Budgeting
  
• Tools and Techniques for Cost Estimating and Budgeting
• Output of Cost Estimating and Budgeting
• Planning Human Resources
• Input to Human Resource Planning
• Tools and Techniques for Human Resource Planning
• Output of Human Resource Planning
• Assessing Human Resource Competence
  
• Estimating and Managing Resources
• Tools and Techniques for Estimating Resource Requirements
• Resource Management
• Resource Leveling
  
• Planning Procurement
• Planning Program Purchases and Acquisitions
• Planning Program Contracting
• Understanding Contract Types
  
• Summary
• Exam Essentials
• Key Terms and Definitions
• Review Questions
• Answers to Review Questions
• Chapter 6 Planning for Quality, Risk, and Communication
• The Big Picture of Planning for Quality, Risk, and Communication
• The Exam Roadmap
• Planning for Quality, Risk, and Communication
  
• Understanding Quality, Risk, and Communication
  
• Planning the Program Quality
• Input to Quality Planning
  
• Tools and Techniques for Quality Planning
  
• Output of Quality Planning
  
• Planning Risk Management
• Input to Risk Management Plannning and Analysis
  
• Tools and Techniques for Risk Management Plannning and Analysis
• Output of Risk Management Plannning and Analysis
• Techniques and Strategies for Risk Management Plannning
  
• Risk Response Techniques
• Response Strategies for Opportunities
• Response Strategies for Both Threats and Opportunities
  
• Planning Communication Management
• Input to Communication Planning
  
• Tools and Techniques for Communication Planning
• Output of Communication Planning
• The Project Management Information System
• Summary
• Exam Essentials
• Key Terms and Definitions
• Review Questions
• Answers to Review Questions
• Chapter 7 Executing the Program
• Program Execution: The Big Picture
• The Exam Roadmap
• Understanding Program Execution
• Establishing Program Management and Technical Infrastructure
  
• Directing and Managing Program Execution
• Input to Directing and Managing Program Execution
• Tools and Techniques for Directing and Managing Program Execution
• Output of Directing and Managing Program Execution
  
• Managing the Program Team
• Acquiring a Program Team
• Developing the Program Team
  
• Performing Quality Assurance
• Input to Quality Assurance
  
• Tools and Techniques for Quality Assurance
  
• Output of Quality Assurance
  
• Implementing Procurement
• Requesting Seller Responses
• Selecting Sellers
• Tools and Techniques for Selecting Sellers
  
• Communicating the Program Execution
• Input to Information Distribution
  
• Tools and Techniques for Information Distribution
  
• Output of Information Distribution
  
• Chartering Constituent Projects
• Understanding Conflict Management
• Summary
• Exam Essentials
• Key Terms and Definitions
• Review Questions
• Answers to Review Questions
• Chapter 8 Monitoring and Controlling the Program
• Monitoring and Controlling the Program: The Big Picture
• The Exam Roadmap
• Understanding Monitoring and Controlling
  
• Delivering the Program Benefits: Phase Four
• Integrating Program Monitoring and Controlling
• Performing Integrated Change Control
• Controlling Resources
• Monitoring and Controlling Program Work
• Performing Issue Management and Control
  
• Controlling the Triple Constraint
• Controlling Scope
• Controlling Schedule
• Controlling Cost
  
• Measuring Performance
• Performance Measurement Analysis for Cost Control
  
• Controlling Quality and Risk
• Controlling Quality
  
• Tools and Techniques for Quality Control
  
• Monitoring and Controlling Risks
  
• Monitoring and Controlling Communication
• Controlling Communication
• Performance Reporting
  
• Administering the Program Contract
• Input to Contract Administration
  
• Tools and Techniques for Contract Administration
  
• Output of Contract Administration
  
• Summary
• Exam Essentials
• Key Terms and Definitions
• Review Questions
• Answers to Review Questions
• Chapter 9 Closing the Program
• Closing the Program: The Big Picture
• The Exam Roadmap
• Understanding Program Closure
  
• Close the Program: The Last Program Phase
• Performing the Program Closure
• Input to Closing the Program
  
• Tools and Techniques for Closing the Program
  
• Output of Closing the Program
  
• Closing the Program Components
• Input to Component Closure
  
• Tools and Techniques for Component Closure
  
• Output of Component Closure
  
• Closing the Contracts
• Input to Contract Closure
• Tools and Techniques for Contract Closure
• Output of Contract Closure
  
• Summary
• Exam Essentials
• Key Terms and Definitions
• Review Questions
• Answers to Review Questions
• Appendix A About the Companion CD
• What You'll Find on the CD
• Sybex Test Engine
• PDF of the Book
• Adobe Reader
• Electronic Flashcards
  
• System Requirements
• Using the CD
• Troubleshooting
• Customer Care
  

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