Planning and Managing Change

If you're new to management, or you need to develop your managerial abilities and understanding, the Professional Certificate in Management is for you. It provides a broad-based, practical introduction to the key ideas, techniques and overall competencies you need in order to manage effectively and productively in modern organisations in any part of the world.

The emphasis is on your own professional development. Everything you study is related to the management roles and responsibilities you exercise in the various functional areas of your company or organisation.

All the elements of the programme — study texts, activities and assignments, online resources, and personal and group support — ensure that you can immediately apply newly learned skills, knowledge and techniques in very practical ways. You can build on your experience and make direct links to your management development needs wherever you are in the world, whatever the size of your organisation and whether it is in the commercial, public or voluntary sector.

• Session 1 Change
• Introduction
• 1.1 Why is Change Important?
• 1.2 Change and You
• External pressures for change
• Internal pressures for change
• The top-down approach
• The bottom-up approach
• The expert approach
• Combining all three approaches
• Summary and objectives
• Session 2 Analysing Change Situations
• Introduction
• 2.1 Levels of Change
• 2.2 Attitudes and Roles
• 2.3 Forcefield Analysis
• Driving forces
• Restraining forces
• 2.4 Restraining Forces: Resistance to Change
• Summary and objectives
• Session 3 Choosing a Change Strategy
• Introduction
• 3.1 Strategies for Planning and Implementing Change
• Directive strategies
• Negotiating strategies
• Normative strategies
• Analytical strategies
• Action-centred strategies
• 3.2 Factors Affecting the Choice of a Change Strategy
• Summary and objectives
• Session 4 Change Programmes
• Introduction
• 4.1 Three Stages of Implementing Change
• Stage 1 — unfreezing
• Stage 2 — changing
• Stage 3 — refreezing
• 4.2 Evaluating Change
• 4.3 A Checklist for Change
• Video Notes — 'Controlling change at Boots'
• 4.4 Drawing the Threads Together
• Summary and objectives

MBA material, what do you expect?