Security Management

Today, security is under the same pressure to prove its organizational value as every other support unit within a business. As executives ask hard questions about security's contribution to bottom-line performance, the security professional's challenge is to demonstrate more than a proficiency in security. Success is linked far more closely to business acumen.

Security Management: Business Strategies for Success steps the reader through the entire continuum of management strategies aimed at achieving personal and professional success. Concepts typically not found in security administration texts are discussed in detail, and their application to asset protection are illustrated by more than 20 situational case presentations. Each of the current approaches designed to designed to achieve quality customer services is explained. Security is framed within the context of providing customer service in measurable terms. From here the reader is exposed to the concepts of advocacy, continuous quality-improvement strategies, and a plethora of helpful suggestions designed to deliver results. Written in a conversational tone, it is easy to read and follow. The ideas of many leading organizational behavior experts, sprinkled with humor, make for enjoyable reading.

1. Setting the Stage
2. Establishing the Business Case
3. Developing a Successful Marketing Plan
4. Quality Assurance in Cost Containment Times
5. Today’s Strategies: Management Fads or Management Tools
6. Strategies for Success
7. Outsourcing: Your Strategic Partner
8. In Pursuit of Excellence

• Appendix A: Sample Contract
• Appendix B
• End Notes
• Bibliography
• Suggested Reading for Women Managers

Another classical text from Dalton.

This is not only recommeded reading, but mandatory reading for any Security Manager that tries to make a living.