The Manager's Pocketbook 3rd Ed.

John Townsend

Publisher: Management Pocketbooks, 1999, 90 pages

ISBN: 1-870471-59-8

Keywords: Management

Last modified: July 29, 2021, 4:20 p.m.

A pocketful of tools, tips and techniques for team leaders, supervisors and people managers at all levels of the organisation.

  • The manager's role
    • Management
    • Management tasks
    • Manager v Specialist
    • Transition
    • Specialist to Manager
    • Role conflict
  • Planning
    • Principles
    • The supertanker syndrome
    • Checklist
    • Applications
    • The planning cascade
    • Mission/strategic objectives
    • How to set a good objective
    • The evidence challenge
    • Why set objectives?
  • Organising
    • Organising time
      • Principles
      • Key Goals
      • Instruments
      • Timesavers
    • Organising work
      • Job descriptions
      • Job specifications
      • Job maps
    • Making decisions
  • Leading
    • Leadership
    • Leader's values
    • Leadership activities
    • Setting direction
    • Aligning the team
    • Motivating & inspiring
  • Controlling
    • Control & motivation
    • Correcting errors
    • Disciplining
    • Appraising
    • Review timetable
    • Incident file
    • The appraisal interview
  • Achieving
    • Personal goals
      • Exercise
    • Job map
      • Exercise
    • Job mapping on the job
    • Objectives
      • Exercise
    • Information
      • Further reading
      • Objective card
        • Master for printing

Reviews

The Manager's Pocketbook

Reviewed by Roland Buresund

OK ***** (5 out of 10)

Last modified: May 21, 2007, 3:18 a.m.

Basic facts.

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