Publisher: McGraw-Hill, 2004, 330 pages
What Can Your Business Learn From Toyota?
Today businesses around the world are attempting to implement Toyota's radical system for speeding up processes, reducing waste, and improving quality. But are they getting beneath the surface of Lean tools and techniques to the real foundation of Toyota's success?
The Toyota Way, explains Toyota's unique approach to Lean management — the 14 principles that drive Toyota's quality and efficiency-obsessed culture. You'll gain valuable insights that can be applied to any organization and any business process, whether in services or manufacturing. You'll discover how the right combination of long-term philosophy, processes, people, and problem solving can transform your organization into a Lean, learning enterprise — the Toyota Way.
This is a book more on the history of Toyota and its philosophy, than a book on Lean Techniques. That said, it does a good job on describing these, but fails to be very objective on its shortcomings and also fails to address the fact that the majority of companies nowadays are service companies (I am myself a 30 year veteran of this industry, even though some of the companies had manufacturing as well). It fails to even differentiate between "traditional" manufacturing, where Toyota and its way really shines, and for example Software Development, where the Toyota Way has to be re-interpreted soo much that it looses its original meaning (kinda of reminds me of reading the Bible or the Quaran and trying to over-interpret everything as something else…)
If you are interested in the Japanese company Toyota or in the underpinnings of Lean Production (as defined by Toyota), then this is a book for you, otherwise, you may safely skip it, as it doesn't give you any revelations.