Publisher: Nelson Business, 2006, 139 pages
ISBN: 1-4041-0409-7
Keywords: Sales
Keep the sale that others let get away!
Through light-hearted stories, learn valuable lessons about building trust, closing the deal, and keeping customers for good.
Small, nice but bland stories about how sales people in diiferent situations made a difference.
Very American in outlook, and not really someting to recommend.
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