Bradley D. Hiquet received a B.S. in chemistry from Indiana State University in 1984. He has broad industrial experience in the food, pharmaceutical, and chemical industries in the fields of quality management and production execution. Skilled in the QM, PP, and PP-PI modules of SAP, he has been involved in implementations for the food and chemical industries as well as aerospace and defense. Brad has served as a computer instructor for many popular software packages and technical reviewer for many software books. He is currently a senior consultant with KLA, Inc.