Mark Lancelott is a Director at PA Consulting. He specializes in business design, helping businesses design new operating models that integrate structure, people, process and systems. He also leads the implementation of change together with executives, managers and staff in client companies. He has worked in many sectors including the finance, industry, government and charity sectors. He is currently interested in how to simplify organizations by tackling unnecessary complexity.
Mark spent ten years with Barclays in IT, strategy, consulting and service design roles. He is active in the Business Architecture Guild, and European Organization Design Forum (EODF).
Operating Model Canvas: Aligning operations and organization with strategy