Publisher: Measurement International, 2007, 79 pages
ISBN: 978-0-9702471-2-4
Keywords: Performance Measurement
Designing Metrics describe the latest models and most useful tools for designing performance metrics, all drawn from extensive practical experience. These models and tools can assist leaders and teams at all levels in creating the performance metrics they need to drive change and improve performance.
A very short overview of performance metrics like BSC et al. Probably intended as a marketing material for Measurement International, and not as a serious book.
It is OK, but you don't loose anything by skipping it.
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