25 need-to-know Key Performance Indicators
Balanced Scorecards & Operational Dashboards with Microsoft Excel 2nd Ed.
Designing Metrics: Crafting balanced measures for managing performce
How to Measure Anything: Finding the Value of "Intangibles" in Business 2nd Ed.
Improving Performance: How to Manage the White Space on the Organization Chart
Integrated Performance Management: A Guide to Strategy Implementation
Measure What Matters: OKRs - The Simple Idea That Drives 10x Growth
Measure What Matters to Customers: Using Key Predictive Indicators
Production/Operations Management: Quality, Performance, and Value 5th Ed.
Streamlining: Using new technologies and the Internet to transform performance