Knowledge Management Handbook

The Knowledge Management Handbook provides an essential reference, integrating perspectives from researchers ans practitioners on knowledge management. With many prominent individuals and organizations contributing to the work, this book outlines a sound foundation of the methodologies, technologies, techniques, and practices in the field. Adavcned topics include knowledge discovery, data warehousing, data mining, web-based technology, and intelligent agents.

Key features:

• Serves as the only handbook available on knowledge management
• Presents an easy-to-read, practical guide to the subject
• Discusses all the leading concepts in knowledge technologies and management — suitable for the nontechnical manager
• Provides important applications as well as case studies focusing on issues of implementation of KM
  

• Preface (Knowledge Management: Fact or Fiction?)
  Jay Liebowitz
• Section I: Knowledge Management and Strategy
1. The Current State of Knowledge Management
   Thomas J. Beckman
2. Knowledge Management and the Broader Firm: Strategy, Advantage, and Performance
   Thomas H. Davenport
3. Introducing Knowledge Management into the Enterprise
   Karl M. Wiig
   
• Section II: Knowledge Management: People and Measures
4. People Who Make Knowledge Management Work: CKO, CKT or KT?
   Angela Abell and Nigel Oxbrow
5. A Look Toward Valuating Human Capital
   Jay Liebowitz
6. Performance Measures for Knowledge Management
   Carl R. Moore
   
• Section III: Knowledge Management: Some Elements
7. Knowledge Selection: Concepts, Issues, and Technologies
   Clyde W. Holsapple and K. D. Joshi
8. Intellectual Capital and Knowledge Creation: Towards an Alternative Framework
   James A. Sena and A. B. (Rami) Shani
9. MetaKnowledge and MetaKnowledgebases
   Ed Swanstrom
   
10. Investigating a Theoretical Framework for Knowledge Management: A Gaming Approach
    Robert de Hoog, Gertjan van Heijst, Rob van der Spek, John S. Edwards, Ron Mallis, Bart van der Meij, and Robert M. Taylor
    
• Section IV: Knowledge Management: Knowledge Technologies
11. Intelligent Agents for Knowledge Management — Toward Intelligent Web-Based Collaboration within Virtual Teams
    Seung Baek, Jay Liebowitz, Srinivas Y. Prasad and Mary Granger
    
12. Groupware: Collaboration and Knowledge Sharing
    David Coleman
    
13. Knowledge Discovery
    Glenn Becker
    
14. Knowledge-Based Systems: A Look at Rule-Based Systems
    Dustin Huntington
    
• Section V: Knowledge Management: Applications
15. Knowledge Management in Industry
    Patricia S. Foy
    
16. Knowledge Management in Government
    Kim Ann Zimmermann
    

A very excellent collection of articles, that should be used more in the universities.

It manages to answer a number of questions about KM and explain a number of issues as well. A must read.

But please be aware that this is absolutely not a primer or the first book you put into the hands of people, some experience and learning has best been seen to before you tackle this book.