Publisher: Palgrave, 2001, 213 pages
Keywords: Knowledge Management
This book is a result of a two-year survey encompassing 40 companies in the US, Europe and Japan by McKinsey & Company. The survey yielded insights into how top managers can bring the full force of their company's knowledge to bear on overall corporate performance. The authors take a broad approach to knowledge management, pinpointing improvement steps that span the corporate landscape from human resources to IT systems. Going beyond the hype, they focus upon practical management techniques that have the greatest potential for achieving bottom-line impact.
The authors approach the challenge of knowledge manaement by examining the six characteristics of knowledge that set it apart from the traditional corporate assets of land, labor and capital. Along with addressing each of these characteristics in detail, they look at the need to create an overall corporate culture that encourages the use and sharing of knowledge.
Trust McKinsey to try its hand at KM. In fact, they do a well researched survey of the state-of-the-art of the field. Lacks a bit in depth, as it is purely based upon opinions and no practicalities.