Serious Play

How the World's Best Companies Simulate to Innovate

Michael Schrage

Publisher: Harvard Business School, 2000, 244 pages

ISBN: 0-87584-814-1

Keywords: Creativity, Management

Last modified: July 27, 2021, 7:12 p.m.

Serious Play is about serious work: how the world's leading companies model, prototype, and simulate to innovate. Increasingly, prototypes are the key platforms and models are the core media for managing risk and creating value. They allow for cost-effective creativity, encourage profitable improvisation and inspire organizations to collaborate in unexpected ways. Serious Play is a crisply written handbook for product, process, and project leaders who are determined to manage their innovation initiatives successfully.

As digital technologies for modeling and simulation offer more value for less money, they provoke fundamental challenges to organizational culture and design. MIT research associate Michael Schrage asserts that conventional wisdom surrounding innovation gets turned inside out: What innovative companies choose not to model often proves more important than what they do. Contrary to the popular assumption that innovative teams generate innovative prototypes, in fact innovative prototypes generate innovative teams. How innovators play with their models and simulations invariable matters far more than what they actually plan. In fact, Schrage shows why innovative firms cannot seriously plan unless they seriously play.

Drawing upon a range of companies as diverse as Walt Disney, Boeing, Merril Lynch, General ELectric, Sony, IBM, IDEO, Microsoft, Royal Dutch Shell, DaimlerChrysler, and Amrican Airlines, Schrage identifies the common patterns and practices that distinguish productive prototyping culture from pathological ones. He explores the intimate connection between how leading innovators model reality and how they actually manage it. He examines prototyping failures as rigorously as he explains prototyping success.

The essential message of Serious Play is that tomorrow's innovations will increasingly be the byproduct of how companies and their customers behave — and misbehave — around this new generation of models, prototypes, and simulations. The distinction between serious play and serious work dissolves as technology gives innovators ever increasing opportunities to simulate and prototype their ideas. As the media for modeling radically change, so will the organizations that use them.

With real-world examples and engaging anecdotes, Schrage argues that the future of prototyping is the future of innovation. A User's Guide included in the book helps readers quickly take away the innovation practices profiled throughout. A landmark book by one of the most perceptive voices in the field of innovation, Serious Play will lay serious claim to the hearts and minds of forward-looking business managers.

  • Part I: Getting Real
    1. The New Economics of Innovation
    2. A Spreadsheet Way of Knowledge
  • Part II: Model Behavior
    1. Our Models, Ourselves
    2. Productive Waste
    3. Preparing for Surprise
    4. Perils of Pathological Prototyping
  • Part III: S(t)imulating Innovation
    1. S(t)imulating Interventions
    2. Measuring Prototyping Paybacks
    3. Going Meta: Evolution as a Business Practice
  • User's Guide

Reviews

Serious Play

Reviewed by Roland Buresund

OK ***** (5 out of 10)

Last modified: May 21, 2007, 3:23 a.m.

Doesn't really says anything new, but the chapter about spreadsheets is funny.

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