Business books from Nova Vista take complex things and make them simple, through stories and conceptual models, so you understand WHY. They take what's hard to do and make it easy, through behavioral and strategic tools, so you learn HOW. They make inconsistent success consistent, helping you CHANGE, grow, and feel good about work and life.
Each title underscores Nova Vista's core values: deep respect for every person, and the conviction that people work best when they feel good about their job and daily life. Titles focus on sales and sales management, leadership, innovation, change, communication and social styles, cross-cultural and virtual work, customer service, call centers, and careers.
The Social Styles Handbook: Adapt Your Style to Win Trust 2nd Ed.