Interesting book, that describes all the generic types that we tend to get frustrated over. The interesting thing is that you usually manages to identify yourself among the annoying types described!

The authors has a lot of interesting advice, but some of it feels a bit naive, and you can trace a lot of their theories to other sources (as they don't reference anyone else, you have to do it yourself).

In short, an interesting read, but not really up to the advertised title.