Publisher: Alpha, 2007, 378 pages
You're no idiot, of course. You know your business processes could use some fine-tuning. But when you try to improve efficiency and quality, you wonder if you'll ever win the workflow race…
Don't succumb! The Complete Idiot's Guide® to Lean Six Sigma gives you the best of two proven process-improvement methods. In this Complete Idiot's Guide®, you'll get:
If you are a bit confused about what is Six Sigma and what is Lean, this book won't help you. It is a confusing read, but maybe a consultants wet dream come true: as you need one to understand anything after this.
If you want to understand what Six Sigma is about and get a bit of sprinkling from Lean, this may be for you. Otherwise, it is a pretty meaningless book, albeit written in an easy-to-read prose and not containing too many errors.